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TransCold Distribution’s vision is to provide the best in distribution, storage and warehousing with customer and service as the utmost priority. TCD provides access to the most recognized and popular ice cream brands and frozen goods in the world. We offer quality, consistent service & the best product variety around to our customers from national grocers, to local convenient stores, corporate events and everything in between.
In addition to frozen distribution & sales, TransCold offers a variety of 3PL services, including trucking, storage and warehousing consolidation services at our Canadian facilities for both frozen and dry goods. We have the logistical reach to supply all regions across Canada. *3PL not currently available in our American facilities.
Our values sit at the heart of our business and what we want TransCold to stand for:
After more than 35 years in the business, I’ve come to understand the needs of my customers better than most out there. Our mission here at TransCold is pretty simple, to continue to be leaders in frozen food distribution across North America. We do this by placing a considerable amount of importance on forging strong supplier partnerships as well as long lasting relationships with our customers. Large or small, local or national, we pride ourselves in building trust and reliability in each and every one of our customers.
Our founder, John Coughlan, emigrated from Ireland where he had operated a small grocery store. He began in the ice cream industry with 8 bikes in a Dickie Dee franchise in southern Ottawa.
John launched a new business, “The Ice Cream Man”, to distribute wholesale ice cream to a large territory centring around Kingston, ON. He continued his Dickie Dee franchise and expanded to 25 bikes after moving to Kingston the previous year.
John moved to British Columbia to join Unilever as District Manager. His family continued to run their Ontario business while John built their network in BC.
On December 1st, 2002, TransCold Distribution Ltd was founded by John Coughlan to become Western Canada’s Master Distributor of frozen goods for Unilever Canada.
Our first frozen warehouse was built in Delta, BC! Construction was finished in January.
We expanded our logistical network into Alberta through acquisition of a Southern Alberta distributor in February 2007.
Our first international location was Kent, WA. We began serving Washington State and Oregon in November of 2007.
TransCold acquired Bendick’s Ice Cream Factory, the manufacturer of Sara’s Old Fashioned Ice Cream Cakes and white label products. Sara’s can be found in multiple national grocery stores.
Island Farms joined our product portfolio in August. They were the first of a massive product expansion we have continued ever since and now have over 40 brands available.
TransCold Distribution® Inc opened our 1st Southern California warehouse in Chino, beginning with 7 routes in December. Our 2nd location followed just a few months later in San Diego and our 3rd in Palm Springs 18 months later.
Melissa Leung was appointed President of TransCold Distribution in December, having been with TCD since our inception, and prior to that, Unilever. In her former role as Vice President, we experienced tremendous sales and operations growth.
Our American business grew enough to demand a new role of General Manager, filled by our seasoned Director of Operations, Henry Heatherly. Our management structure was reformatted to focus more time on the needs of our customers.
Our department leaders are supported by a team of over 250 incredible people who are constantly innovating and driving us to be better every day! Combined, we have a deep understanding of frozen sales, distribution, logistics and customer service with many years of experience.
Founder & CEO
Director of Human Resources
Director of IT
President
Director of Finance
General Manager, USA
Controller, USA
Director of Sales, USA
Director of Supply Chain, Canada
Marketing & Communications Manager
Director of Operations, Canada
Our call centre and Canadian offices will be closed all day on February 28th to attend annual meetings. All deliveries will proceed as scheduled. American locations will not be impacted other than the call centre closure. For call centre emergencies, please contact 778-710-6325.